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All unlock codes and unlock confirmations are sent by email to the email address that the customer enters on the order form. Delivery times displayed on the website are estimated delivery time (EST) only, based on average delivery times for past orders. We will endeavour to beat these delivery times but sometimes delays do/can occur. In the event of a significant delay, there is no automatic right to cancellation(s), but if you contact us then we will see if our supplier is willing to cancel the order. In general, order cancellations are not permitted once a payment has been made and order has been submitted. Most of our services are API to the suppliers server(s),  The costs are incurred by submitting your phone's details to the relevant unlock code database.

Cancellation Policy:

1. UNLOCK PRO Services allows you to requestthe cancellation of an unlock code order in the "Waiting Action" status on UNLOCK PRO Services; if the cancellation request is received within ten minutes following your order, it may be instantly approved. If the request cannot be instantly approved, it will be seen as "Pending for approval" until UNLOCK PRO Services supplier accepts the cancellation request, or refuses it and delivers the unlock code. It is UNLOCK PRO Services supplier sole discretion to accept or deny a cancelation request.

2. You accept that all the credits bought on UNLOCK PRO Services have NO EXPIRATION DATE, as such all refund are returned back to your UNLOCK PRO Services account only, NO REFUND request will be accepted. UNLOCK PRO Services doesn't try to force to buy large quantities, as the minimum order quantity is 20 credits, as we only deal with, Dealers, Resellers, Wolesalers and Distributors. It is your responsibility not to buy more than the credits you will need or plan to use.

  • Delivery Times and Cancellation

    All unlock codes and unlock confirmations are sent by email to the email address that the customer enters on the order form. Delivery times displayed on the website are estimated delivery time (EST...

    Delivery Times and Cancellation
  • Refunds

    Refunds If no unlock code is found for a particular phone, a refund will be processed almost immediately in rare cases within 24 hours of us becoming aware that no code is available. All refunds ca...

    Refunds
  • Fraud Protection

    As a result of the so many fraudulent orders that we receive each day, it is imperative that we take all necessary measures to minimize credit card fraud. Therefore, we reserve the right to refuse ...

    Fraud Protection

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